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Custom Domain

With Custom Domain, your online store can be reached through your own domain (for example yourshop.com), not only through the default yourshop.etalasse.com address. In Indonesian the menu is now called Alamat toko sendiri (it used to be Domain Kustom). On the full menu it is in the Online store group; on the short menu, open it from All features.

This feature is available on certain subscription plans — see Billing & Plans.

Why use your own domain​

  • strengthens your store's brand in the eyes of customers
  • the address is easier to remember and share
  • campaign links and printed material look more professional

Before you start​

  • you already own a domain from a registrar (domain provider)
  • you can access that domain's DNS settings
  • your plan is Growth or higher: Growth allows 1 domain, Pro 3 domains, and Enterprise 5 domains
Custom Domain page: the add-domain dialog, the CNAME and TXT DNS records to copy to your registrar, and the verification statusAdd Custom DomainEnter the domain (or subdomain) youwant to point to your storefront.Domaintoko.kopisenja.comCancelAddDomain statusNot verifiedTXT record not found yetSetting up · issuing SSLOwnership verifiedLive & securedStorefront live on your domaintoko.kopisenja.comNot verifiedVerify1. Point your domain to the storefrontSubdomain (e.g. shop.yourdomain.com) — use this CNAME:CNAMEtoko.kopisenja.comstores.etalasse.com2. Add this TXT record to verify ownershipTXT_etalasse-challenge.toko…9f2c4e71b0d3…a71b3. Then click Verify. SSL is issued automatically once yourdomain points to us (this can take a few minutes to propagate).123
(1) Enter the domain, (2) copy the CNAME and TXT records into your registrar's DNS settings, then (3) click Verify. The status moves from Not verified to Live & secured.

(1) Enter the domain, (2) copy the CNAME and TXT records into your registrar's DNS settings, then (3) click Verify. The status moves from Not verified to Live & secured.

How to connect a domain​

  1. open Custom Domain from the Dashboard navigation
  2. enter the domain name you want to connect
  3. add the requested DNS records (a TXT record for ownership verification and a CNAME to point the domain) in your registrar's DNS settings
  4. wait for verification — DNS changes can take up to several hours
  5. once verified, your storefront is reachable through that domain

Common issues​

  • verification fails — make sure the TXT and CNAME records match exactly what was requested, with no extra spaces
  • domain not resolving yet — DNS propagation can be slow; wait and try again
  • feature not visible — custom domains are available from the Growth plan; check your plan on Billing & Plans