Getting Started
This page explains what you see in the Dashboard right after your shop is created, and the order to work through it.
Opening the Dashboard
- Laptop or computer: open dashboard.etalasse.com in a browser.
- Android phone: install the Etalasse app from Google Play, then sign in with the same owner account. It has everything the web Dashboard has, plus new-order notifications and the Cashier for selling straight from your phone.
No account yet? See Register.
Still on an older Dashboard app installed outside Google Play? The Google Play version can't be installed over it. Remove the old app, install from Google Play, and sign in again. Shop data is kept in the account, not on the phone.
The order for a new shop
- Add your first product: photo, name and price. You do not fill in stock, because Always in stock is already on. This step opens by itself after you sign up
- Share your store link from the Your store is ready screen or the Share button in the Dashboard
- complete what is still open from the guide card on Home: delivery, WhatsApp number, then QRIS or a bank account
- add more products, and place one order yourself
A new shop already has Pay on the spot (cash) and Pickup Store switched on, plus starter categories for its kind of business. The details are in Getting Started.
The shop guide card
On Home, a new shop sees the Get your shop selling card. The owner and staff see the same card, and its steps come in this order:
| Step | Done when |
|---|---|
| Shop created | already ticked from the start |
| Add your first product | the shop has one product. After that a softer line appears: "Add more so your store looks full (3 of 5)" |
| Share your store link | you tap Copy link or WhatsApp on this step, or share the link from another share button |
| Set up a payment method | a payment method can be used. In a new shop this step is usually not shown, because Pay on the spot is already on |
| Set up shipping | buyers have a delivery or pickup option that really works. Only for Retail and Rental shops |
| Add your WhatsApp number | the shop WhatsApp number is filled in |
| Add QRIS or a bank account (optional) | the shop has a way to pay other than cash: your own QRIS or e-wallet, a bank account for transfers, or online payment |
| First sale | the shop records its first sale, at the Cashier or from an online order |
You don't tick anything yourself. Each step is ticked automatically as soon as it is done. Optional steps are not counted in "… of … steps done".
For couriers, the Set up shipping step is only done when the courier can really be used. When it cannot, the card says why:
- Couriers need your full shop address (down to the village), with a Fill in address button
- Courier balance is used up, top up so couriers work, with a Top up balance button
Hiding the card and bringing it back
Tap Hide to remove the card from Home. To bring it back:
- Web Dashboard: open the account menu at the top right and choose Show the shop guide
- Dashboard app: choose Show the shop guide on the Account tab
After the first sale is recorded, the card is complete and no longer shows.
Help me set up my shop
Not sure where to start? Home of a new shop has a Help me set up my shop button, with the line "Etalasse AI checks what is still missing, then helps you set it up one step at a time."
Tap it and Etalasse AI opens with a message already prepared:
- Dashboard app: the message is sent right away
- Web Dashboard: the message is already in the message box, and you press send
Etalasse AI then:
- checks what is still missing before buyers can order: products, payment, delivery, your WhatsApp number and more
- helps you finish it one step at a time, starting with what matters most
- always asks for your approval first before it changes anything in your shop
The button shows while the shop guide card is on Home. It goes away together with the card: after your first sale, or when you hide the card. The owner and admins see it, since they are the ones who can open Etalasse AI.
After the button is gone, you can still open Etalasse AI from the menu and type the same request.
One suggestion on Home
After your first sale, Home shows one suggestion at a time, not several cards at once. For example: adding the shop WhatsApp number that is still empty, or creating a coupon for past customers once the shop has enough orders. Close the suggestion if you don't need it yet. Another one does not take its place straight away.
Check before you share
Every share button first checks whether a buyer can finish an order. If not, a Your store can't take orders yet message says what is missing, with one button to fix it:
| What is missing | Message | Button |
|---|---|---|
| no product yet | "Your store has no product yet, so buyers can't order." | Add product |
| every product has stock 0 | "Product stock is still 0, so buyers can't order." | Fill in stock |
| no payment method | "No payment method is on yet, so buyers can't finish an order." | Set up payment |
| no delivery option | "No delivery or pickup option is on yet, so buyers can't finish an order." | Choose delivery |
You can still share the link with Share anyway. The wording in the Dashboard app is a little shorter, but it says the same thing.
In the web Dashboard, View store and Share are always in the top bar, so your store link is easy to find even when the guide card is hidden.
First-day priority pages
- Products
- Payment Methods
- Shipping Options
- Shop settings
- Dashboard Overview and The short menu and All features
Common mistakes to avoid
- turning off Always in stock, saving a product with stock 0, and then sharing the store link
- turning on couriers before the shop address is complete down to the village
- assuming buyers see bank transfer while the shop has no bank account
- skipping a test order of your own from the store link
- not checking that you are in the right shop or branch after signing in