Customers
Use the Customers page to review customer records and activity relevant to merchant operations.
Inventory
Use Inventory to record your business assets and inventory items — equipment, fixtures, or other valuables — together with their purchase price and depreciation. This page is not for sellable merchandise; merchandise stock is managed through the Stocks pages.
Recipes and Ingredients
A recipe links a menu item to the ingredients it uses. Every time the item sells, its ingredients are deducted from stock automatically, and you can see the cost per serving, the margin, how many servings you can still make, and an ingredient usage report. It suits coffee shops, restaurants, and other food or drink businesses.
Products
Use the Products page to create, edit, and review items you sell through Etalasse.
Bundles (Kits)
A bundle is several products sold as one package at one price, for example "Starter pack: shampoo + conditioner + 2 sachets". The customer sees and buys one product, while the stock that goes down is the stock of its components.
Variant Matrix (Size x Colour)
The variant matrix creates every variant combination of a product at once. You name the choices, for example Size (S, M, L, XL) and Colour (Red, Blue), and Etalasse creates all 8 variants with automatic SKUs, prices, and opening stock. Without the matrix you would type each variant by hand.
Product Detail Sections
Detail sections add structured blocks to the product page, right below the description: a bullet list, a spec table, steps, a product FAQ, or text with an image. They suit content that is too long or too tidy for the description, such as materials and sizes, what is in the box, how to use it, or frequently asked questions.
Product Categories
Use product categories to organize the product catalog for both merchant operations and customer browsing.
Tag Groups and Storefront Filters
Product tags can be put into groups, for example a "Level" group with the tags Beginner and Advanced, or a "Color" group with Red and Blue. The storefront then shows each group as a filter so customers can narrow products more precisely.
Product Addons
Use product addons when a product can be customized with optional extras.
Product Flash Sales
Use flash sales to run time-sensitive product promotions. This feature is available depending on your subscription plan.
Price Rules (Seasonal Pricing)
Use Price Rules to change product prices automatically on certain dates, days, or hours. For example, higher prices over Lebaran, a weekend price, or a happy hour discount every afternoon.
Wholesale Tiers
Wholesale tiers give a lower price per item the more a customer buys, for example Rp10,000 each, Rp9,000 each from 10 pcs, and Rp8,000 each from 50 pcs. The price changes automatically in the cart, at the POS, and on the order.
Resellers
Use Resellers when the merchant business includes partner or reseller-related selling relationships. This feature is available from the Growth plan.
Orders
Use the Orders page to see and handle every order of your shop, from the online store and from the Cashier. The menu used to be called Sales. The button for recording a manual sale is still called Create Sale.
Staff PIN and POS Devices
With staff PINs, several cashiers can take turns on one POS device (a tablet or POS phone) by picking their name and typing a 4 to 6 digit PIN, without typing their account password every time. Every sale is recorded under the person on duty.
Staff Commission
Staff commission automatically works out how much each cashier earns from the sales they serve, and helps you record paying it. It can be a percentage of the sale or a flat amount per order.
Staff Attendance
Attendance records when staff clock in and clock out, straight from the shop's POS phone or tablet. Staff tap Attendance, pick their name, type their PIN and, when asked, take a selfie. You see who has arrived, who is late and the monthly summary in the Dashboard, without a paper attendance book or a WhatsApp group.
Annual Leave
Etalasse keeps each staff member's annual leave balance (cuti tahunan), counted from the date they joined. It follows the usual rule in Indonesia: 12 working days a year once someone has worked 12 months in a row. You can change the quota. When staff ask for leave you see how much they have left, and staff see their own balance in the POS app.
Staff Payroll
The Payroll menu counts each staff member's salary from their salary profile, attendance, commission and kasbon (cash advances). You check the numbers, lock them, pay your staff yourself (cash or transfer) and mark them as paid. Every staff member gets a payslip they can open from a link or WhatsApp, and also in the POS app. The same menu also makes THR and files for your accountant.
THR
The Payroll menu can make a THR payroll (Tunjangan Hari Raya, the religious holiday bonus). Etalasse works out each staff member's THR from their join date and pay, prorated for anyone who has worked less than a year. After that it works like a normal payroll: check, lock, pay your staff yourself, mark as paid, and send the slips.
Stocks
Use Stocks to review the ledger of stock units Etalasse tracks. Stock tracking is available on every subscription plan, Free included, and follows your shop settings.
Low-Stock Alerts
The Low Stock page (in Indonesian Stok menipis, formerly Peringatan Stok) is in the Stock & suppliers group. Etalasse can tell you when a product or variant is running low, so you have time to restock from your supplier before it sells out and orders get turned away.
Stock Adjustments
Use stock adjustments to record stock changes that are not a sale, a refund, or Stock In. For example: items that are damaged, expired, lost, used in-house, returned to a supplier, or found again.
Stock count
A stock count (in Indonesian now Hitung stok, formerly Stok Opname) means physically counting the items in your shop or storeroom, then making the stock in Etalasse match what you counted. Do it regularly, for example at the end of each month, so the stock in the system matches what you really have.
RFID
UHF RFID tags are small labels with a chip and an antenna that a reader can pick up from 1 to 10 metres away, without pointing at each one like a barcode. An RFID reader can read hundreds of tags in a few seconds, even inside a box or a stack of clothes. In Etalasse, RFID is used for much faster stock counts and for selling tagged items in the POS without scanning them one by one.
Barcode and Shelf Labels
Print barcode labels and shelf price labels for your products from the Dashboard or the POS: pick products, number of copies, and a template, then print to a label printer, a 58 mm thermal printer, or A4 sticker sheets.
Purchase Orders (PO)
A purchase order (PO; in Indonesian the menu is now Belanja ke pemasok, formerly Pesanan Pembelian) is the list of goods you order from one supplier for one branch. On the same PO you record the goods as they arrive (in one go or in parts): stock goes up at the destination branch, the cost price (HPP) updates automatically, and you can track how much you still owe the supplier.
Branch Stock Transfers
A stock transfer moves goods from one branch to another branch of the same shop, for example from the central warehouse to an outlet. Stock goes down at the source branch when the goods are sent, and up at the destination branch when they're received. Every movement is recorded in the stock history.
Stock In
Use Stock In to record incoming stock movements. This module is part of stock tracking, available on every subscription plan, Free included.
Stock Sold
Use Stock Sold to review stock reductions caused by completed sales activity.
Suppliers
Use Suppliers (in the Stock & suppliers group; Pemasok in Indonesian) to keep your supplier records: who to contact, how to reach them, and how long their payment terms are. Supplier records are used in Purchase Orders and Stock In.
Staff
Use the Staffs page to manage the staff accounts that help run the store — cashiers, product admins, inventory teams, and other operational roles.
Branches
Use the Branches page when your business operates in more than one location. Each branch can carry its own operational context while management stays centralized in a single Dashboard.
Sellers (Multivendor)
In a multivendor shop, your customers can become sellers: they list their own products in your storefront, earn a net amount from each sale after commission, and withdraw their balance. Etalasse provides the Sellers and Seller Withdrawals menus to manage all of it.
Billing Your Sellers
In a multivendor shop, such as a food court, a community market, a tutoring hub or a multi-brand store, you can earn from your sellers with fixed fees instead of a percentage of their sales:
Seller Center
Seller Center is the sellers' workspace inside the storefront of your multivendor shop. Sellers sign in with their customer account and open Seller Center from the profile menu. There they run their own products, orders, balance, and store, without access to your Dashboard.
Seller Booking Actions
In a multivendor shop of type Booking, services can belong to sellers. By default sellers can only see the bookings of their services, and you handle them. With one switch you can let sellers handle their own bookings.
Seller Directory
The seller directory is a public storefront page listing your multivendor shop's active sellers, with search and filters. Customers can find providers by name, city, rating, price, service mode, or tag, then open the seller's page.
Private Seller Profiles and Unverified Sellers
Two switches control how much the storefront shows about sellers:
Seller Verification and the Verified Badge
Verification lets you review a seller's documents (for example ID or a business permit) and then award a Verified badge that shows on the storefront. Verification is separate from approval: a seller can be ACTIVE without being verified.
Seller Document Expiry
Some documents are only valid for a while, for example a certificate that must be renewed every six months. With a validity period, Etalasse works out when a seller's document expires, reminds the seller beforehand, and removes the Verified badge when a required document runs out.
Seller Payout Hold
A payout hold keeps a seller's new earnings back for a number of days before they can be withdrawn. It gives you time to handle refunds or disputes after an order completes.
Seller Certificates & Achievements
Sellers can list their certificates, awards, licences, education, and training on their public profile. Customers get a reason to trust them, and you can check each item against the original so that checked items carry a Checked by the shop mark.
One-Step Seller Sign-up
By default, a would-be seller must register as a customer first, log in, and then apply to be a seller. With the seller sign-up page, people without an account fill in one form that creates the customer account and the seller application together.
Seller Vouchers and Plans
In a multivendor shop, you can let sellers run their own promotions:
Shipping per Seller
By default, every order ships from one place: your shop's address. In a multivendor shop where sellers ship their own items, you can change that so each seller ships from their own pickup address. Shipping is quoted per seller, the buyer picks a courier for each parcel, and each parcel's shipping fee goes to the balance of the seller who ships it.
Seller Refund Requests
In a multivendor shop, a seller sometimes cannot fulfil an order (out of stock, unavailable) or needs to give a buyer money back after delivery. Sellers cannot refund on their own, because the buyer's money sits with your shop. Instead, the seller requests a cancel or refund, and you decide in the Dashboard. On approval, Etalasse runs the normal refund for that seller's items only.
Buyer reports
With Buyer reports (formerly Customer Reports), customers can report a problem to you straight from the storefront: a seller's inappropriate behaviour, a provider who did not turn up, suspected fraud, or anything else that made them feel unsafe. Reports land in a queue in the Dashboard, and you decide what happens next. In many markets a marketplace is also expected to offer a reporting channel like this.
Product Reviews
Customers who bought from you can leave a star rating, a review and photos for each item in their order. On the Product Reviews page you read those reviews, approve or hide them, reply, pin the best ones, and handle reviews that visitors have reported.
Food & Beverage
For F&B-type shops (restaurants, cafes, food stalls), Etalasse provides features dedicated to food and beverage operations: table management in Dashboard, plus table flows and a kitchen display in POS.
Kitchen Stations and Routing
Kitchen stations split F&B orders across several screens: Kitchen, Bar, Dessert, Grill, and so on. Each station sees only its own items, so drinks do not pile up on the hot kitchen's screen. This page explains how to set up stations and decide which items go to which station.
Kitchen Order Flow
This page explains what happens to an F&B order once stations and routing are set up: when tickets appear, each item's status, and how the kitchen relates to the order status.
Prep-Time Report
This report shows how fast the kitchen completes orders: which stations and products are slow, and how many tickets are late. Open it from Reports > Kitchen in the Dashboard.
Kitchen Plans, Roles, and FAQ
Plans