Order Draft
Use Order Draft when a POS order needs to start before final payment or completion. Carts that have not been checked out are kept as drafts marked Continue, so the cashier can resume them at any time.
Useful scenarios
- a customer is still deciding while the cashier needs to serve the next person in line
- staff need to pause and later resume an order
- the business uses a draft review before payment
Typical workflow
- start building the order as usual from the Add Order screen
- if the order cannot be completed right away, leave the cart — the items already added are kept as a draft
- open the draft list from the Add Order screen or the Transaction tab when the customer is ready to continue
- identify the right draft by its session number, creation time, and product preview, then tap it to resume
- complete checkout and payment like a normal order
Things to watch
- each draft shows a Continue tag, the cart session number, the creation date and time, and an item preview — use these to pick the right draft when several are open
- make sure the draft still reflects the correct items and quantities before resuming
- double-check prices if the draft was created earlier in the day
- complete or close old drafts to keep the queue manageable
Common draft scenarios
- a customer pauses payment before settling
- staff need to build up an order before a final decision is made
- the business uses a staged service flow before completing the sale